Frequently Asked Questions
What is the status of my order?
Answer: Once your order is placed, we will send you a confirmation email enabling you to track its status. Once your order has been shipped, we will send you another email with the link to track your order.
Can I change my order?
Answer: We can only change orders that have not yet been processed for shipment. To make changes to your order, please contact support by submitting your request through the "Contact" form, or you can send us an email to: support@littlekidds.com
If I would like to make a gift purchase. Can you send my purchase to a different address?
Yes, we can send your order to a different address.
How long does it take to ship my order?
Answer: Delivery times may vary depending on the delivery location and the type of product you order. Normally it usually takes 1 to 5 days to process and mark ready for delivery.
How do I know how much do you charge for shipping?
Answer: We offer standard free shipping with an estimated delivery window of 7–10 days for all orders.
How do I cancel my order?
Answer: To cancel your order, you can send an email at: support@littlekidds.com or call customer support.
How do I add or remove products after placing my order?
Answer: After you have placed your order, you cannot make any changes on the website. Please contact our customer support team through "Contact" form, or by email: support@littlekidds.com for any change to the order.
How do I track the progress of an order?
Answer: Once your order has been dispatched, you will receive an email and text notification containing detailed order information. You can conveniently track your shipment by clicking on the link provided in the email.
You can use our tracking page to monitor the status of your order.
Can I change my delivery address after placing my order?
Answer: If your order has not yet been shipped, we can deliver to another address according to your request. To find out more, you can contact us via 'contact', or by email: support@littlekidds.com
Do you provide an invoice?
Answer: Yes. Once we have received an order and payment has been cleared, the invoice will be sent to you via email.
How can I get in touch with Little Kido for support?
Don't hesitate to contact our customer support team for any queries or assistance. You can reach us via email at support@littlekidds.com or by using the Contact page on our website.